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Terms & Conditions

Last Updated: 1st May 2025

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Welcome to KÖYA Kosmetics. By accessing or using our website (www.koyakosmetics.com), purchasing our products, or interacting with our services, you agree to the terms below. Please read them carefully.

A Legal Disclaimer

KÖYA Kosmetics is not responsible for individual reactions to ingredients. Our content, product descriptions, and guidance do not substitute for medical advice. Always consult a professional if unsure.

1. GENERAL INFORMATION

  • KÖYA Kosmetics is a registered brand offering cosmetic and skincare products.

  • All users must be 18 years or older or have parental consent to use this site.

Privacy Policy - The Basics

2. PRODUCT USE & SAFETY

  • We collect personal data (name, email, shipping details) to process orders and improve your experience.

  • We never sell your data.

  • Third-party payment processors (like Stripe) may access data necessary to process your order securely.

  • By using our website, you agree to the collection and use of your information in accordance with our full [Privacy Policy].

  • All KÖYA products are intended for external use only.

  • We recommend conducting a patch test before full application.

  • Stop use and consult a physician if irritation or allergic reaction occurs.

  • By purchasing, you agree to use our products responsibly and at your own risk.

  • Please refer to our [Shipping Policy] and [Returns & Refunds Policy] for details on:

  • Order processing

  • Delivery timelines

  • Customs/duties

  • Return eligibility

  • We are not liable for delays or losses caused by third-party couriers or incorrect addresses provided by customers.

3. SHIPPING & RETURNS

4. INTELLECTUAL PROPERTY

All content on this website — including logos, product names, text, images, and design — is the intellectual property of KÖYA Kosmetic and may not be reproduced without written permission.

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